Can we fix it? Yes we can.
We have tried and trusted services that are on hand 24/7 for emergencies or immediate help. From a special project to a broken kitchen sink, we’ve got the tools to help.
Making sure your property is guest ready requires us to be 100% on top of all maintenance matters. The turnaround time expected for maintenance issues when properties are rented in the short term market is counted in hours, not days. We have systems in place to make sure every issue is immediately identified and actioned for repair, before the next guest arrives.
Inspections, every booking
Between every booking a Roccabox Property Host will conduct a property inspection to keep track of the property and identify any issues so we can have the place guest ready before the next check-in.
All Roccabox maintenance Service Providers are experts in what they do, allowing them to get in and solve the issue ASAP.
Zero cost maintenance
If damage is caused by a guest staying in your property, because of our timestamped property inspection photos between every booking, we’re able to charge the cost of damage directly back to the guest who stayed.
Contact us for more information.